Returns & Exchanges
At Taos, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Drop Off Package
Affix the return label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.